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What’s the return?

Use your own numbers to work out what small improvements mean per month — and what Guestit costs.

See costs & returns

Mainstreet doubled the number of covers per service

With Guestit’s kitchen displays, every order goes straight to the right prep station.

See kitchen displays

Covers per service75 → 150before → after

Growth in covers+100%confirmed by the customer

Introduction

`Privacy Statement`

Effective date: 23 January 2026

1. Introduction

Welcome to Guestit (“we”, “us”, “our”, “Guestit.nl”).
In this privacy statement you can read how we collect, use, share and protect personal data when you visit our website, use our products or services, or are in contact with us in any other way.

We process personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR) of the European Union.

2. Controller and contact details

Controller: Guestit (the party that determines the purposes and means of the processing)

Addresses:
Hollandsch Diep 63-C, 2904 EP Capelle aan den IJssel, the Netherlands
Ruzveltova 44A, 1000 Skopje, North Macedonia (head office)

Website: https://guestit.nl
Email: hey@guestit.nl
Phone: +31 (0)30 711 3232

3. Personal data we collect

We may collect and process the following categories of personal data:

Identity and contact data:
Name, email address, phone number, company name, job title, postal address

Usage and technical data:
IP address, browser type and version, device characteristics, operating system, pages visited, referring source, date and time

Cookies and tracking data:
Cookies, local storage, analytical characteristics and similar technologies

Communication data:
Emails, support requests and other communication with us

We do not knowingly collect personal data from persons under the age of 16. If you are under 16, do not give us any personal data.

4. What we use your data for (purposes and legal bases)

We only process personal data when there is a legal basis for doing so:

To provide services and perform contracts
Legal basis: Performance of a contract
Examples: Account access, service provision, invoicing and support

To improve and further develop our products and services
Legal basis: Legitimate interest
Examples: Analysis, performance monitoring and product improvements

To communicate with you
Legal basis: Legitimate interest or consent
Examples: Service messages, support and marketing (where you have given your consent for this)

To comply with legal obligations
Legal basis: Legal obligation
Examples: Taxes, accounting and fraud prevention

To personalize and improve the user experience
Legal basis: Legitimate interest
Examples: Remembering preferences and optimizing content

If the processing is based on consent, you can withdraw that consent at any time. Withdrawing consent does not affect processing based on another legal basis.

5. Sharing of data and third parties

We may share personal data with:

Service providers and sub-processors that help us deliver our services (such as hosting, analytics and email delivery)
Affiliated companies or group companies
Government authorities or regulators where required by law
Parties involved in business transactions such as a merger, acquisition or reorganization

All third parties are required to process personal data in accordance with the GDPR and to take appropriate security measures. Where necessary, data processing agreements have been concluded.

6. Transfer of data outside the EEA

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses or an adequacy decision, in accordance with the requirements of the GDPR.

7. Retention periods

We keep personal data for no longer than is necessary for the purposes for which it was collected, or for as long as the law requires. After the retention period has ended, data is securely deleted or anonymized.

8. Your rights under the GDPR

You have the right to:

Access your personal data
Have inaccurate or incomplete data corrected
Have your data deleted (“right to be forgotten”)
Have the processing restricted
Object to processing, including direct marketing
Have your data transferred (data portability)
Withdraw your consent where the processing is based on it

If you want to exercise any of these rights, please contact us at hey@guestit.nl.
We respond within the statutory period, usually within one month.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Security

We take appropriate technical and organizational measures to protect personal data, including encryption, access management, pseudonymization, monitoring, backups and employee training. However, no form of transmission or storage is completely secure; we cannot guarantee absolute security.

10. Cookies and tracking technologies

We use cookies and similar technologies to make the website work, to analyze usage and to improve the user experience. You can manage your cookie preferences through our cookie banner or through your browser settings. Where applicable, a separate cookie policy applies.

11. Changes to this statement

We may amend this privacy statement from time to time. The current version is always available on our website, with an updated effective date. We may also announce important changes by email or through a notification in the application.

12. Other provisions

This privacy statement has been drawn up in Dutch; the Dutch version prevails.
If any provision is invalid or unenforceable, the remaining provisions remain in force.
In addition, our general terms and conditions apply to the use of our services.