NETWORK SERVICES
Everything in your business runs on your network
POS, card terminals, eMenu, kitchen displays, telephony and cameras all run over the same connection. We provide that connection together with ICNT, our exclusive partner for network and connectivity.
OUR EXCLUSIVE PARTNER
ICNT takes care of the IT behind around 2,500 businesses: network, internet, telephony and security. Reachable whenever your venue is open.
THE PROBLEM
One hiccup and your whole service falls behind
An eMenu that won’t load, a card terminal that can’t connect, a kitchen display that lags behind. They look like separate faults, but they almost always come from the same place.
Wi-Fi that grew along with the business, a router in the meter cupboard, a single line with no fallback. That works fine until it gets busy — and that’s exactly when you need it.
COLLABORATION
You notice the difference at the moment you need us most
When something breaks, many suppliers point at each other. Guestit and ICNT have fully aligned their support and customer success teams.
No runaround, no blame game and no excuses. We investigate the problem together and focus straight on the solution, so you can carry on as quickly as possible.
No finger-pointing. One team. One goal: the solution.
One report. Two possible causes. One joint solution.
1
A report comes in
Printer
not responding
Tablet
loses connection
Order
doesn’t go through
The venue notices that something is glitching. At that point, it isn’t clear where it comes from.
2
Two possible causes
Guestit
software and devices
ICNT
network and connection
One shared report
Both teams are looking at it at the same time.
Is it the software or the connection? We figure that out together, in the same environment.
3
Resolved in a targeted way
Cause found
Printer
works again
Order
carries on
The right team picks it up. No handover, no waiting time — service carries on.
WHAT ICNT TAKES CARE OF
Six services, one supplier
You don’t have to take everything. You always know who to turn to.
Network management
Design, installation, monitoring and management of your network. Including guest Wi-Fi, fibre, equipment and a connection that takes over when the main line drops.
Business internet
From application to connection and on-site installation, including monitoring, management and fast support in case of outages.
IT Helpdesk
Someone on the line right away who understands what’s going on. A lot can be done remotely; if someone needs to come by, that gets arranged.
Security
Network security, updates, backups and secure access. Plus cameras, intercom and access control that run over the same network.
Business telephony
VoIP with call menus, ring groups, call forwarding, queues and voicemail. Professionally reachable, even when it’s busy.
Payment solutions
From card terminal to POS integration: arranging, installing and supporting, on your own contract with your own provider.
Delivery runs through KPN, Odido, Vodafone and Ziggo, among others.
HOW IT WORKS
Look first, deliver only then
First we map out what’s there: connection, equipment, coverage and everything that runs over it during service.
A proposal follows: what stays, what we replace, and what happens if the main line drops.
Installation takes place on site, scheduled outside your busiest hours.
After that, ICNT stays on board for monitoring, management and support.
You only hear from us when there’s something to choose.
Can your network handle a full house?
Leave your details. We’ll talk through where things can get difficult during service and what Guestit and ICNT can improve together.
No-obligation assessment
Tailored advice for your location
One point of contact for network and Guestit
Briefly tell us what you’re running into. Guestit connects you directly with ICNT.
Guestit and ICNT use your details only to contact you. See our privacy policy.
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