Floor plan & tables
The floor at a glance
Each table card shows guests, outstanding amount, seating time and the reservation. The status is a ring with an icon, never colour alone, and problems appear in red.
GUESTIT HOSPITALITY POS SYSTEM
The hospitality POS system that everyone understands instantly
All the power of an advanced hospitality POS. Without a screen full of features that your staff almost never use.
Guestit only shows what a staff member needs at that moment. Everyday tasks are in view right away. Features used less often stay fully available under one clear button: Actions.
That way your team works faster, there is less hesitation and new staff members can take their first orders almost immediately.
For restaurants, cafés, bars, hotels, quick service, all-you-can-eat and entertainment venues.
Demo with sample dataThis demo is only available on a laptop or a tablet of 10 inches or larger.Open this page on a larger screen to try the demo.
The POS, with the floor plan alongside
Tables, orders and bills in one overview. The floor plan shows what's happening at each table.
Log in with PIN code 1234.
LESS NOISE
Not fewer features. Just less noise.
Many hospitality POS systems keep every available option on screen at all times. Even features a staff member uses only once per shift, or just a few times a month.
The result: more buttons, more searching and more hesitation.
Guestit is designed from day-to-day practice. We looked at the tasks staff members carry out during about 95% of a normal shift:
• opening a table;
• selecting products;
• adjusting quantities or preparation methods;
• sending an order to the bar or kitchen;
• checking and settling a bill.
These tasks are right where they should be.
Moving a table, changing the number of guests, joining tables or emailing a bill? Those options are all there. You will find them under the Actions button, exactly when you need them.
All functionality stays available. Only the noise disappears.
SIMPLICITY
An advanced POS doesn’t have to feel complicated
More functionality is often confused with more buttons.
But a professional hospitality POS shouldn’t show how many features the software maker has developed. It should guide a staff member through their work as quickly and as error-free as possible.
That is why Guestit shows only the relevant options for each situation.
When you open a table, you see what you need to take an order. When you choose a product with variants or preparation methods, only the related options appear. When you want to settle a bill, the payment and split options come into view.
Not everything at once. But everything at the right moment.
The most advanced POS is not the POS with the most buttons. It is the POS where nobody has to look for a button.
HOW IT WORKS
From table to payment without unnecessary steps
1. Choose the table
Open the table straight from a clear floor plan. You see where guests are seated and which tables are active.
2. Take the order
Select products from a logically structured sales menu. Frequently bought products and everyday tasks stay quickly within reach.
3. Add options
Price variants, preparation methods, modifiers and notes only appear for products where they are relevant.
4. Send to the bar or kitchen
Orders go straight to the right printer, bar, kitchen or kitchen display.
5. Settle the bill
Check the bill, split it by guest or product and handle the payment without unnecessary detours.
ONBOARDING
Your staff changes. Your POS doesn’t have to be a training project.
Hospitality relies on students, weekend staff, seasonal workers and new colleagues who sometimes have to join in straight away during a busy shift.
A traditional POS can therefore become an operational risk. Staff members have to remember where features are, which buttons they are allowed to use and which screens they had better avoid.
Guestit reduces that dependence.
The interface follows the order in which staff members do their work. That way they understand the next step faster and don’t have to learn as many functions by heart.
A short explanation of how your venue works is still needed. An extensive course on the POS system is hardly necessary.
BENEFITS
• Less time spent explaining the POS
• New staff members work independently sooner
• Less hesitation during busy moments
• Less dependence on experienced POS users
• The same clear way of working on different devices
FEATURES
All the functionality you expect from a professional hospitality POS system
Ordering and table management
Manage tables, guests, orders and rounds from one clear workspace. Move or join tables when needed, without putting these exceptions on screen all the time.
Products, variants and modifiers
Work with different sizes, prices, preparation methods, extras and required choices. Staff members only see the options that belong to the selected product.
Bar and kitchen in the same flow
Send products automatically to the right prep station. The kitchen, bar, printers and kitchen displays receive what is relevant to them.
Bills and payments
Split bills by guest, product or amount. Merge bills, move products and process payments from the same order.
Packages and all-you-can-eat
Support rounds, ordering rules, product limits, waiting times and packages without staff members having to monitor these conditions manually.
Insight into your business
View revenue, product performance and operational data from the central Guestit environment. That way you use the information from your POS not only for recording, but also to make better decisions.
PAYMENT
Paying happens in Guestit itself
Your guest pays at the table or at the POS, with no separate devices alongside.
Your own provider
CCV, PAY. or MultiSafepay, on your own contract.
Payment methods
Including iDEAL and QR Pay.
At the table
Tap on Glass.
DEVICES
Work where the order starts
Guestit doesn’t only work on a fixed POS.
Use professional handhelds to take orders at the table, or add extra points of sale where your concept calls for it. The order stays part of the same operational flow.
Your staff members don’t have to learn to work with different systems. The logic stays familiar, whatever the device.
COHESION
The POS is not an island
An order doesn’t always start with the same staff member or on the same device.
A guest can book, order at the table, use a handheld, choose from a tablet menu or order at a self-order kiosk. In the end, products, prices, orders, kitchen communication and payments still have to line up.
That is why the Guestit POS is part of one central operating system for hospitality.
Connect, among other things:
As a result, products and settings don’t have to be maintained over and over in separate systems.
One operating system. Every guest journey.
PER CONCEPT
A hospitality POS that fits the way you work
Restaurants
Manage tables, courses, preparation methods, kitchen routing and split bills from one clear flow.
Cafés and bars
Take new rounds quickly, repeat orders and keep service manageable during peak times.
All-you-can-eat and shared dining
Work with packages, rounds, ordering rules, waiting times and exceptions that are applied automatically to the right table.
Quick service
Process orders with as few steps as possible and send products straight to the right prep station.
Hotels and entertainment venues
Support different points of sale and guest flows from one central product and ordering environment.
Don’t show how much your POS can do. Let people notice how calmly it works.
During a demo, POS vendors can easily show dozens of features one after another.
But that is not what a normal working day is about.
You notice the difference precisely at the hundredth order of the evening. When a new staff member opens a table without searching. When an order arrives straight at the right prep station. And when an exception is available, but doesn’t get in the way for the rest of the shift.
That is thoughtful simplicity.
ALL FEATURES
Everything the POS does.
Everything the Guestit POS does to keep service fast and calm, from opening a table to the Z report.
Floor plan & tables
One tap opens the table
Tap a free table and you order straight away. Tap an occupied table and the bill opens. A long press opens Table info with all actions for that table.
Floor plan & tables
Rooms, cards and colours
Switch between rooms and the terrace with one tap. Choose compact or full table cards, and calm dark cards or the whole card in the status colour.
Floor plan & tables
Search what was ordered
Type a table, a range like 10-15, a ticket, a product, a print group or a customer. Every matching line on the open orders appears with the time, and one tap reprints it as a copy.
Floor plan & tables
Transfer and merge
Transfer a whole bill or selected items to another table, or merge tables. Payments, allergies, the QR link and packages go along, and the guests are renumbered for you.
Floor plan & tables
Setting up tables for a group
Put empty tables on one bill before the guests arrive, without a visit or timer starting. The floor plan shows the group on each table, and an empty group is taken apart again in one step.
Floor plan & tables
Figures next to the floor plan
Occupied tables, requested bills, average spend, amount settled and the expected daily total, in the expanded navigation. Everyone only sees the figures their permissions allow.
Floor plan & tables
Edit the floor plan
Add tables and decor, duplicate or delete them, set seats and shapes and align everything with guides. Including rooms and background, saved with one tap on Done.
Ordering
Products the way you work
Products per category or all at once, short POS names on the buttons, colours per product group and your own quick actions below the ticket.
Ordering
Required choices, never preselected
A product with required choices opens the editor. Nothing is preselected, and Add waits until every required group has been answered. Two steaks with two doneness levels become two lines.
Ordering
Sizes and price variants
One product, several prices for size, package, pickup or delivery. A size is never silently replaced, and every ticket line and kitchen ticket shows the size sold.
Ordering
Quantity first
Tap Quantity, type 6 and tap the product to add six at once. The minus on a product button removes an unsent item again, without opening anything.
Ordering
Guests and courses
Choose a guest and a course once and new items follow that choice. Call the next course with one tap, and see a subtotal per guest whenever you want.
Ordering
Notes and allergies
Kitchen notes per item and a note for the table. Allergies print as a separate warning line, go along when transferring or merging, and never carry over to the next guests at that table.
Ordering
Search, repeat and sold out
Find a product from two letters by name or POS name. Repeat the previous round of drinks, and press and hold a product to mark it sold out.
Ordering
Time windows and happy hour
A product outside its time window is switched off and shows the window on the button. Happy hour prices apply automatically at the set times.
Kitchen & printing
Send with one tap
Send is the main button. Tapping twice still results in one order, and every line shows whether it is on its way, confirmed or rejected, with the reason. Rush gives an order priority in the kitchen.
Kitchen & printing
Park and call courses
Park keeps unsent items on the bill without sending anything. Call course sends for the next course, and when that is not yet possible, the button says why.
Kitchen & printing
Print groups and routing
Print groups decide what goes on a ticket and how: together, per line or per item. A four-step wizard with ticket previews sets them up, and a product that would print twice is flagged.
Kitchen & printing
Printers you can count on
Every print job says whether it was printed and confirmed, sent but not confirmed, or uncertain. A copy is offered when needed and never printed automatically. Test the connection from the POS.
Kitchen & printing
Changes, remakes and voids
A change to a sent dish arrives in the kitchen marked as a change, so nothing is made twice. Remake and void ask for a reason, and a reprint is always marked as a copy.
Kitchen & printing
Ready from the kitchen
When the kitchen display reports a course ready, a Service task shows how many dishes are ready and for which guest. Mark exactly that course as served.
Payment & bills
A payment screen without searching
The ticket on the left, the amount to pay directly above the payment methods, and always how much of the total is still outstanding. Every key stays within reach without scrolling.
Payment & bills
Split the bill three ways
Pay per chosen product, per guest or in equal parts. Shared dishes are divided among guests, a paid part stays fixed, and a split can be reversed.
Payment & bills
Cash and gift vouchers
Cash with suggested amounts, Exact and the change on screen. Paper gift vouchers are checked, and a code that was already used asks for a deliberate choice.
Payment & bills
Card payment without double charges
One card payment per bill at a time, only on the terminal of this POS. A timeout becomes an unknown outcome with Check status, so a guest never pays twice.
Payment & bills
Tips and partial payments
Add a tip with card or cash, booked separately from the change. Pay each part with Other amount, and after each part the POS shows what is still outstanding.
Payment & bills
Straight back to the floor plan
If a payment leaves nothing more to do, such as change or a tip, the POS goes straight back to the floor plan. A short line confirms the payment and offers Print receipt for five seconds.
Payment & bills
Discounts with clear limits
Give a discount on an item or the whole bill with fixed discounts that show what they take off. Too much is refused at the field, a manager approves beyond your permissions, and writing off a bill asks for a reason.
Payment & bills
Receipts, refunds and reopening
Find any receipt, reprint or email it, refund it in full, per payment method or per line, or reopen it. A pro forma leaves out included dishes at €0.
Payment & bills
On account, with invoices
Put a bill or part of it on a customer’s account and an invoice with a due date is created. Customer accounts show what is outstanding and overdue, and book received payments.
Payment & bills
Como loyalty
Look up the member by card, phone or code from the order header. Apply benefits and rewards, pay with Como balance or a Como gift card, and see the points earned after paying.
Payment & bills
Overpaid or paid late
If a guest has paid too much, give it back, keep it as a tip with their consent, or give part of it back. Money that arrives after closing becomes a case to resolve with a refund, tip or kept surplus.
QR, AYCE & guests
QR ordering at the table
Print a QR card for the table and guests order with their phone. The floor staff accept or decline each order, or it goes straight to the kitchen. One tap sets QR ordering to Online, Paused or Off.
QR, AYCE & guests
Fixed QR codes per table
A fixed sticker per table. The floor staff open the table when a guest scans, or the guest orders and pays online. Every code is random, never the table number, and a new code invalidates the old sticker.
QR, AYCE & guests
All-you-can-eat at the table
Start a package for the whole table or per guest. Prices switch automatically to included, surcharge or normal, and the AYCE button shows the remaining time, the round and how full it is.
QR, AYCE & guests
AYCE rules on every channel
Dish limit per round, waiting time between rounds and remaining time, saved once for POS, eMenu, QR phones and handheld. Pause all food orders with one tap while drinks carry on as normal.
QR, AYCE & guests
Buffet sold at the counter
Sell a buffet with a time limit at the counter. As soon as it is paid, it starts on the chosen table for those guests, and extras at the table are paid separately.
QR, AYCE & guests
Service requests and tasks
Guest requests for service, the bill, water or clearing arrive as tasks with a waiting time that turns urgent. Pick up a task, complete it or hand it over, and nothing shifts under your finger.
QR, AYCE & guests
Reservations and waiting list
Today’s reservations and the waiting list on one screen. Seat guests or assign a table from the list, and the floor plan shows the reservation time per table.
Delivery & counter
Delivery board
Every order on a card of the same size, from new to completed, with channel, address, remaining time and products. Accept, decline with a reason, or add time if the kitchen is busy.
Delivery & counter
Delivery platforms and channels
Thuisbezorgd, Uber Eats and your own orders on one board. Switch a channel on or off, pause it for a while, set the busyness, or pause everything at once.
Delivery & counter
Phone orders in numbered steps
A phone or counter order in seven numbered steps, from pickup or delivery to payment. The draft is kept per person, and a delivery gets one line of delivery fee.
Delivery & counter
Couriers and cash on delivery
Choose a free courier directly on the card. Cash that a courier collects is kept separate until it is handed in, and outstanding courier cash is listed before the Z.
Delivery & counter
Sales at the counter
The Counter button starts a new order straight away, so a stand-alone sale begins with the first product. A counter order uses the same ordering and payment screens as a table and can be found via Search.
Management & control
Users, roles and permissions
Staff members with a role, a PIN code of 4 to 6 digits, a language and exceptions per permission. Only the owner and managers can make changes, and saving once applies everything immediately and is logged.
Management & control
A manager approves on the spot
If a permission is missing, a manager enters their PIN code on the same screen. The approval only applies to that action, for 90 seconds, and a wrong PIN code never locks anyone out.
Management & control
Edit the menu layout on the POS
Drag categories and product buttons into place, rename, hide or colour a category and add a product. Forty steps of undo, and saving once applies to the whole venue.
Management & control
X and Z report
The X report shows everything since the last Z, per payment method and per drawer. The Z closing checks tickets against revenue and payments and counts every drawer. A closed Z never changes.
Management & control
Reports per period
Since Z, day, week, month, quarter, year or a custom period, compared with the previous period or a year earlier. Every figure leads to the tickets behind it, and the CSV export is exactly the period shown.
Management & control
Cash drawers and shifts
Every drawer has its own cash session, expected balance, count and history. A POS without a drawer books cash to the staff member, and staff clock in and out on the POS.
Management & control
Stock and availability
What you can sell and what is sold out in two lists side by side, one tap to move a product. Track stock per product and size, get alerts when stock is low, and a product at zero becomes sold out by itself.
Management & control
Audit log
Every sensitive action with the staff member who performed it and the manager who approved it, listed separately. The last 500 lines are kept on the POS.
Management & control
Guestit Guard
The POS records sensitive events, such as corrections before sending and approvals by a manager, to review in the back office. Staff never see it, and PIN codes and guest data are not recorded.
Management & control
Backup and restore
Verify a backup, view the summary and restore it with an explicit confirmation. A safety copy is made first, nothing is executed twice, and the ticket numbering continues.
Help & updates
Help in the POS
117 topics in 12 categories, in Dutch and English, with the POS’s own button names. Search forgives typos, shows what fits the current screen, and works offline.
Help & updates
Show me
Show me points out every step on the real screen. It never taps anything itself, and it warns and stops before money or a step that cannot be undone.
Help & updates
What’s new
Every version with the time of publication and what is new, improved and fixed, in Dutch and English. After an update with news everyone sees one notification, and the login screen shows the version.
Help & updates
Chat with Guestit support
Chat with Guestit support from the floor plan. Venue, POS, version and connection are sent along automatically, so you never have to explain which POS it is.
Devices, settings & languages
Every screen size
Laid out and checked for the sizes of iPad, iPad mini, 1024 × 768 and 15.6, 21 and 24-inch Full HD POS screens. Large screens get larger buttons, never stretched ones.
Devices, settings & languages
Built for touch and busy service
Touch targets of at least 44 px, text of at least 12 px and a contrast of at least 4.5 to 1. No pop-ups over your work, and the button that opens a panel closes it too.
Devices, settings & languages
Keeps working when the network drops
Two servers in the venue, the cloud and an edge box take over from each other with the same data. Without a server, orders wait on the POS and paying pauses until there is a server again. Money never goes into a queue.
Devices, settings & languages
Problems come with the fix
One row under the header shows the most important problem in a few words, with the action that solves it. Other problems are one tap away, each with the next step.
Devices, settings & languages
Dutch and English
Everyone works in their own language, switched without a restart. Receipts use the receipt language and kitchen tickets the kitchen language, each set separately.
Devices, settings & languages
Navigation that leaves room
The navigation stays collapsed so the floor plan gets the space. Whoever has the permission expands it to show the figures, and it fits on low screens with 44 px buttons.
Devices, settings & languages
Quick login, automatic locking and sound
Log in with your PIN code and pick up where you were if you return within 4 hours. Lock automatically, switch user, and turn off the sound of this POS until 05:00 the next morning.
QUESTIONS
Frequently asked questions about the Guestit hospitality POS system
What is a hospitality POS system?
A hospitality POS system supports the entire process from order to payment. Among other things, it connects product selection, table management, bar and kitchen communication, payments and reporting.
Why is Guestit simpler than other POS systems?
By default, Guestit only shows the features staff members need in their daily work. Options used less often stay available under the Actions button. That keeps the screen clear without leaving out any functionality.
Are features missing because the interface is so calm?
No. The interface is not calm because options were removed, but because they are logically grouped. Everyday tasks are in view right away. Exceptions become visible when a staff member needs them.
How quickly can new staff members work with Guestit?
The interface follows the natural order of taking orders, sending them on and settling the bill. As a result, new staff members need considerably less instruction on the POS. How long it takes to get up to speed naturally depends on the hospitality concept, the menu and the internal way of working.
Does Guestit work on a fixed POS and a handheld?
Yes. Guestit can be used at fixed points of sale and on mobile handhelds. The way of working and the product structure stay familiar across the different devices.
Can the POS send orders to the bar and kitchen?
Yes. Products can be sent to the relevant bar, kitchen, printer or the right kitchen display.
Does Guestit support all-you-can-eat concepts?
Guestit supports packages and rules covering rounds, waiting times, product selection and quantities, among other things. The available setup is tailored to the concept of the venue.
Can I split and merge bills?
Yes. Bills can be split by guest, product or amount, among other options. Additional bill and table actions are also available.
What happens when the internet goes down?
Exactly how it works during an internet outage depends on the components, payment solution and sales channels used. During a demo, we explain which components keep working locally and which need an internet connection.
What does the Guestit POS system cost?
Guestit charges a monthly fee for the whole system: between €11 and €23 per table per month, depending on the size of your venue, plus a one-time setup fee of €2,150. Hardware, support and updates are included. What you pay exactly depends on the number of points of sale, devices and additional components. On the Costs and returns page you can work it out for your venue, or we can do it together after a short assessment.
See how much calm a well-thought-out POS brings
In a personal demo, we don’t show a hundred separate features. We show how your staff members open tables, take orders, change products, forward orders and handle bills during a normal shift.
That way you can judge not only whether Guestit can do everything you need, but above all whether your team wants to work with it.
No obligation, and tailored to your hospitality concept.
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The operating system for hospitality. Connects every step of the guest journey with the processes behind it.
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