RESERVATION SYSTEM FOR RESTAURANTS
Now in testing
The reservation system that goes beyond the booking
Guestit Reservations is coming: a standalone reservation system for receiving and managing online reservations. It will be offered free of charge as a standalone system, and it has been developed to connect reservation, table, order and payment within one Guestit Operating System — the operating system for hospitality.
Once it’s available: free as a standalone system · reservations via your own website or a shareable link · expandable within the Guestit Operating System
PrototypeReservations on a timeline
All tables and services on one timeline. Drag a reservation to another table or another time.
Log in with marco@tatsu.nl; the code is in the demo mailbox.
THE PRODUCT
What you’ll do with it
Four things Guestit Reservations is being built for — usable as a standalone system, and at its strongest as part of the rest.
Guests reserve online
Your guest picks the date, time and party size themselves. You don’t have to pick up the phone during service.
Your team keeps an overview
All reservations end up in one place, in the order the evening unfolds. Nobody has to go through a book or a group chat.
Tables and capacity under control
You decide how many guests you accept at any given time, so the kitchen and floor staff can handle it.
You know who’s coming
What is known at booking is known on arrival. You welcome a guest by name instead of as “table 12”.
THE PROBLEM
Most reservation systems stop as soon as the guest has booked
A reservation comes in, gets confirmed and shows up in the list. Then the real work begins — and that’s where the system usually stops.
The reservation sits next to your operation, not in it.
What your guest gave you when booking has to be retyped or looked up again by someone.
On arrival the table starts from scratch: which table it will be, who is sitting there and what you need to know are kept somewhere else.
What happens during and after the visit doesn’t find its way back to the reservation.
And because every system keeps its own list, the same guest exists in three places in three versions.
That isn’t a matter of paying closer attention. It’s what happens when one system does nothing with what the other knows.
THE GUEST JOURNEY
One guest. One continuous guest journey
A visit is made up of moments that follow one another. Guestit Reservations will take care of the first step on its own. The steps after that already build on what is known from the reservation, within the Guestit Operating System.
Reserve
→
Arrive
→
Be seated
→
Order
→
Pay
→
Return
Reserve
Your guest will book a table online.
Arrive
When guests arrive, you link the reservation to a table.
Be seated
From that moment on, the table is known to everything that follows.
Order
Ordering goes through your floor staff, the eMenu or QR — the table stays known.
Payment
Everything comes together on one table bill. Splitting or merging is possible.
Return
When your guest comes back, you’ll see what mattered last time.
Standalone
Guestit Reservations will take care of step one. The rest you do the way you do it now.
Connected
Within the Guestit Operating System, nobody has to re-enter the table, the guest or the order. The information travels along.
Your floor staff, your kitchen and your POS then work from the same current status — not from four lists that happen to match.
FOR YOUR GUEST
Reserve from your own website
Your guest will reserve where they already find you: on your own site. No middleman, no account, and no app to install first.
For your guest, it becomes one action. For you, one reservation that lands in the right place straight away.
From your own website
A booking widget on your own site takes your guest straight to the reservation screen.
One shareable link
One reservation link you can put in your Google profile, your social media, an email or a WhatsApp message.
Works on mobile
The whole reservation flow is being built for the device your guest finds you on.
Confirmed instantly
Your guest automatically receives a confirmation, and can change or cancel on their own within your terms.
FOR YOU AND YOUR TEAM
Your whole day on one screen
Who’s coming, what time, how many and where they sit — in one view, without having to look anywhere else.
Daily overview
The whole service in order, from the first seating to the last table.
Areas and zones
Restaurant, terrace, bar and private room stay separate, each with their own tables.
Floor plan
Your own layout on screen, the way your venue really looks.
Assign a table in advance
You link a reservation to a table before your guest walks in.
Reservation statuses
For each reservation you see where it stands: requested, confirmed, arrived, on the waiting list, cancelled or a no-show.
Notes and preferences
With a reservation you record what you need to know: an allergy or dietary request, an occasion such as a birthday or anniversary, a practical request. What your guest tells you themselves and what you note down internally are kept separate.
On arrival it’s right there with the reservation — for the staff member who welcomes the guest and assigns them to a table.
TWO WAYS
Start standalone or connect everything
You don’t have to choose the whole system in one go. Soon you’ll be able to start with just reservations.
COMING SOON
Guestit Reservations
Will be offered free as a standalone system
For business owners who want to receive and manage online reservations well, without changing anything else about how they work.
AVAILABLE NOW
Guestit Operating System
Connect the guest journey
For business owners who want the reservation to carry on through the rest of their business: the table, the order, the kitchen and the bill.
Connects to table management, POS, handheld, eMenu, QR ordering, self-order kiosk, kitchen displays, payments and insights.
You don’t have to use everything right away. You start standalone and expand as soon as it pays off.
WHAT ALREADY WORKS
This part already works today
For venues that work with Guestit, the reservation already carries on into the rest of the evening. Four moments where you notice it.
At the door
Your guest walks in and you know who they are. The reservation is linked to a table and the evening can begin.
At the table
Ordering goes through your floor staff, the eMenu or QR. The table is already known, so nobody enters it again.
At the bill
Everything ordered at that table is on one bill. Splitting or merging is possible, and paying happens in Guestit itself.
Afterwards
What was reserved, ordered and paid that evening shows up in the same figures.
Next time
What you recorded during a previous visit will come along again with the next reservation. Standalone, the guest profile contains the reservation details and the visit history; within the Guestit Operating System that picture becomes richer, because arrival and table are part of the same guest journey too.
Four times the same gain: nobody has to copy over what was already known.
GETTING STARTED
A reservation system shouldn’t be extra work
Software that is meant to make your business simpler shouldn’t first take a week of explanation.
Quick to get started
You set up your opening hours and your capacity and you can accept reservations.
Settings you understand
You set up what you’d explain to a new staff member yourself anyway.
In the browser and on a tablet
You work on a computer or on a tablet in your venue.
Connected to the POS
Arrival and table activation run through the Guestit POS.
We help you with the setup and make sure your team understands how the system works.
QUESTIONS
Frequently asked questions about reservation systems
What is an online reservation system for restaurants?
An online reservation system takes reservations without going through your phone and keeps track of who is coming when. Your guest picks a time themselves; you keep an overview of the day without maintaining a reservation book.
When will Guestit Reservations be available?
Guestit Reservations is currently in testing. We expect to have it available at the end of August 2026. Sign up for early access and we’ll let you know as soon as you can start.
Will Guestit Reservations be free?
Yes. Guestit Reservations will be offered free of charge, with no end date, as a standalone reservation system. It won’t be a thirty-day trial period.
Can I use Guestit Reservations on its own?
Yes. You will be able to use only the reservation system and leave the rest of your business as it is. You add other Guestit components when you want to, not because you have to.
What is the benefit of connecting to the Guestit Operating System?
Then the reservation doesn’t stop at the booking. On arrival you link it to a table, and that table stays known when ordering — via your floor staff, the eMenu or QR — and when paying. Everything comes together on one table bill. Nobody has to re-enter the guest, the table or the order. This part already works today.
Can guests reserve through my own website?
Yes. A booking widget for your own site is coming, plus one shareable reservation link you can put in your Google profile, your social media or a message. Your guest doesn’t need an app for it.
How do I manage my tables and available time slots?
You will decide for yourself when you accept reservations, which arrival times you open, how many guests you accept per time slot and how long a table stays occupied. You can block days or times, and you can add reservations yourself.
Can I add other Guestit products later?
Yes. You start with reservations and expand when it adds value — with the POS, the eMenu, QR ordering, the self-order kiosk, kitchen displays, payments or insights. What you’ve already set up stays in place.
Is Guestit Reservations suitable for multiple areas or locations?
Yes. Within a single venue you will keep restaurant, terrace, bar and private room separate, each with their own tables. If you work with multiple locations, you’ll soon be able to switch between them.
Be first in line
Guestit Reservations is coming. Sign up for early access and you’ll hear as soon as you can start — and you can help decide what goes in first.
You’re signing up for early access. We’ll get in touch as soon as you can start.
We’ll contact you as soon as Guestit Reservations is available for your venue.
We only use your details to contact you about Guestit Reservations. See our privacy policy.
The operating system for hospitality. Connects every step of the guest journey with the processes behind it.
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